FAQ

Is the frame solid wood?

Yes, all Tranquil Sand pictures have a solid wood carved frame.

Does the picture come with the stand?

Yes, all Tranquil Sand pictures come with their own individual stand, that is carved and handmade of made of solid wood.

What are the overall measurements of the Tranquil Sand pictures with the included stand?

The overall measurements for each are as follows:

  • 12″ x 24″ Tranquil Sands Picture overall measurement including stand is 4 1/2″ depth with a width of 42″ and a height of about 14″.
  • 11″ x 14″ Tranquil Sands Picture overall measurement including stand is 3 1/2″ depth with a width of 18″ and a height of about 13″.
  • 6″ x 14″ Tranquil Sands Picture overall measurement including stand is 3 1/2″ depth with a width of 18″ and a height of about 9″.
  • 8″ x 10″ Tranquil Sands Picture overall measurement including stand is 3 1/2″ depth with a width of 14″ and a height of about 11″.
  • 6″ x 7″ Tranquil Sands Picture overall measurement including stand is 3 1/2″ depth with a width of 11″ and a height of about 9″.
  • 4″ x 5″ Tranquil Sands Picture overall measurement including stand is 3 1/2″ depth with a width of 9″ and a height of about 7″.
Why has the sand stop falling?

The sand stops falling over time due to changes in barometric pressure within your location over the seasons and years. Over time the picture will gain more air as the water evaporates and the sand fails to fall. However, this situation can be easily corrected.

How do I fix the air/water ratio when the sand stops falling?

To fix this, pull out the ¼” wood dowel that the picture turns on and insert a syringe (up to a 3cc syringe with a 1½”, 22 gauge needle) through the dowel hole into the space between the two pieces of glass. Add distilled water, and then turn the picture so the end of the needle is in the air and extract the excess air. Be sure to remove as much air as you added water.

The sand is falling too fast. How can I fix this?

If the sand is going too fast, pull out the ¼” wood dowel that the picture turns on and insert a syringe (up to a 3cc syringe with a 1½”, 22 gauge needle) through the dowel hole into the space between the two pieces of glass, with the plunger pulled slightly out and then push the plunger to add air, then turn the picture to remove the same volume of water.

Best syringe practices...

Always start with a full syringe (have the plunger all the way back and return it to the same position before removing if from the picture).

If you are not certain that the same amount has been removed take the plunger out of the syringe and insert the open syringe into the picture and let it sit with the syringe up, allowing it to stand 1-2 minutes. This will equalize the pressure inside to that outside.

If the volume of air changes readjust again.

Hints for better performance...

If the picture has not been used for several hours, shake it to make small bubbles out of the large ones.

When you turn the picture over have the top of the picture slightly toward you. The white sand will then fall on your side and vein (striate) the picture making it more scenic.

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